You Talkin’ to Me? Improve Your Office Communication


Good communication within your office is essential. If no one is communicating well, it makes it hard for everyone to be productive. There are so many things that can get in the way of proper communication. People can feel like it takes too long to get a message to someone, or like communication isn’t open enough. Sometimes communication might be too open, and people can feel like their work is constantly disrupted by emails, meetings, and five-minute chats that end up lasting half an hour. If you want to improve communication in your office, you have a variety of things you could do.

Make Office Communication Rules

One of the things that can help to streamline communication in your office is creating a set of guidelines for communication. Sometimes too much communication can become disruptive, whereas too little communication can slow everything down. You can institute rules about who needs to know what and when. You can lay out which tools should be used for communication and when.

If you have a set of rules, you can prevent problems like people’s time being consumed with emails or poor communication resulting in crossed wires or people missing out on relevant information. It helps if everyone has a guide to refer to. Try for some etiquette rules for office communication.

Switch to a VoIP Phone System

Although there are other methods of communication available, the phone is still important. It can be useful for both external and internal communication. If you want a way to improve phone communication for your office, you should consider a VoIP phone system.

VoIP stands for “voice over IP” and uses the internet rather than phone lines. If you visit, you can find out some of the benefits of having a system installed. It can be great for conference calls and online meetings. It’s also ideal for traveling employees, allowing them to take their office extension anywhere.

Keep Everyone Updated

It’s always important within an office to make sure everyone is on the same page. They all need to know who is doing what, and what’s coming next. Instead of relying on messages getting passed around to relevant people, you can make sure everyone stays up to date. One way to do this is to have a daily meeting, even if it’s just for a few minutes in the morning. You can also send an email newsletter or update, whether it’s daily, weekly, or monthly. However, you do run the risk of people not reading them, so it’s best to check.

Consider Your Office Setup

The way your office is organized can make a difference to how easy it is to communicate. You might want to think about whether the layout helps or hinders communication. For example, if you have cubicle walls separating everyone, it can help them work in peace. However, it’s not ideal for keeping up good communication as it can make people feel too isolated. You can still give people separate workstations without having cubicle walls.

You can use a range of methods to improve office communication. Explore which ones could work for your business to find the right solutions.


About Author

Ben is a follower of Christ, a rabid computer geek, small business owner, and breaker of things. He is married way above his station in life and has three wonderful children who have made driving him insane their mission in life.

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